It’s the first day of the first full week of the year, and I woke up thinking about Isaac Newton and his first law of thermodynamics: objects at rest tend to stay at rest, and objects in motion tend to stay in motion, unless they are acted upon by an external force. “Yikes,” I think, “I think I know what that force is: work!” When it comes to work, no one had it more accurate than Maynard G Krebs. …
* JOY! FOCUS IMAGINE HAVE A PLAN BE DISCIPLINED KNOW YOURSELF MAKE A DIFFERENCE KNOW YOUR PURPOSE IT’S ALL ABOUT FAMILY KNOW YOUR CORE VALUES LIVE YOUR LIFE PURPOSEFULLY LIFE BUILDS FROM THE BOTTOM UP GO OUT OF YOUR WAY FOR OTHERS RESPECT YOURSELF, RESPECT OTHERS VISUALIZE WHAT HAPPINESS LOOKS LIKE CHARACTER IS ACTING IN THE FACE OF FEAR DON’T FOCUS ON WHAT YOU “SHOULD” BE DOING COMMIT TO A DAILY PRACTICE OF SELF AWARENESS THE LIVING WORLD WORKS THROUGH …
Last week at Leaders Connect, Professor Len Middleton of the University of Michigan, continued our theme of innovation and presented on “Innovation in a Rapidly Changing World”. Len challenged and awed the standing room only crowd. The implications of his talk are so critical to leaders in our country that I am devoting today’s column. If you missed his presentation you can watch the video HERE, or see the power point HERE. Here are some of his key points: …
I recently asked my “friends” on Facebook why they love Thanksgiving. Not surprisingly, one of the most common answers was that they love being together with friends on the holiday. Sure, family was the number one response, but almost as frequently I heard people extol about how they enjoyed being with friends for the holiday. This certainly is true for me and my family. This Thanksgiving, as we have for many years, we celebrated the holiday together with our …
“The purpose of life is not about accomplishments, life is about experiences” (Contributed by my friend, Sunil Thakur) In the workplace, the number one complaint I hear is, “I do not have enough time.” Workers seem more pressured these days by time than they do by money. So as a leader of your organization, this holiday season consider giving the gift of time. Here are my top 10 tips for giving the gift of time this holiday season: For the …
Larry Freed, who was our speaker at the November Leaders Connect event (see the video HERE if you missed it) has made a career on measuring customer satisfaction. He has found that a satisfying customer experience is the best driver for business revenue growth. His company, Foresee, developed a key performance indicator: the Word of Mouth Index (WoMI), which measures a customer’s likelihood to be a promoter or detractor for a business. (For further explanation, please see his book “Innovating Analytics”) Based …