Emotional Intelligence
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  Many leaders tend to be competitive, hard-driving people. They have high intellectual IQs, but sometimes their emotional IQs lag behind. I coached one manager, let’s call him George, who had been one of the most successful salespeople at a … Read More

Finding Strength in the Face of Adversity
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  Life is not easy. We all have to face severe challenges, including illness and loss. Sometimes these events can devastate an individual or even a whole family. At other times the process of overcoming the adversity can lead to … Read More

Dr. Wayne Baker’s book “United America”
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  Last week, Ross Business School professor, Dr. Wayne Baker, gave an excellent presentation about his new book, United America, at my monthly Leaders Connect Breakfast. Contrary to the prevailing view that America is divided by significant differences between various … Read More

Managing Your Boss
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  Many of my clients participate in one of my Leadership Roundtables. One of the topics I hear about most from them is how difficult it is for them to have conversations about their careers with their bosses. While they … Read More

Respect
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  When I was teaching in the late 60’s at PS145 in Harlem, I started all of my classes by emphasizing the concepts of respect and being proud of your name. Each morning, kids would greet me with “Yo, Mr. … Read More

How is Your EQ?
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  Based on your feedback and discussions with students, I (along with my teaching assistant Dante Vasquez) have decided on a format for my UofM Ross Class for juniors and seniors on “Managing Professional Relationships”. Emotional intelligence will be the … Read More

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